Privacy Policy

1. Information We Collect

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products & services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You: The personal information that we collect depends on the context of your interactions with us and the services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Names
• Phone Numbers
• Email Addresses
• Mailing Addresses

Sensitive Information: We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information Automatically Collected (Device Permissions & Usage Data)

We automatically collect certain information when you visit, use, or navigate the products & services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information. This is primarily needed to maintain security, operation, and for internal analytics and reporting purposes.

We may collect information through the following mobile application permissions (where granted):

• Internet Access (android.permission.INTERNET): Used to connect your device to our servers, load online content, sync data, and communicate with APIs. No personal browsing or unrelated data is collected.
• Camera Access (android.permission.CAMERA): Used for features such as taking profile photos, uploading documents, or scanning images within the app. Captured media is only used for the specific purpose intended by the user and is not shared without consent.
• Location Access (android.permission.ACCESS_FINE_LOCATION): Used to provide location-based services or to enhance certain app features (e.g., nearby service suggestions or tagging location data). Your location is only accessed while using the app and is never shared without your consent.
• Storage Access (READ_EXTERNAL_STORAGE, WRITE_EXTERNAL_STORAGE, READ_MEDIA_IMAGES): Allows you to upload, view, and save media or documents within the app. We only access files that you explicitly select. We do not scan or collect any unrelated data from your device.
• Notifications (android.permission.POST_NOTIFICATIONS): Used to send important updates, alerts, or promotional notifications. You can disable notifications anytime from your device settings.
• Battery Optimization (android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS): May be requested to ensure that background services or notifications work correctly even when your device is in battery optimization mode.

The general usage information we collect includes:

• Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our products & services. This may include your IP address, device information, browser type, and information about your activity (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions).
• Device Data: Information about your computer, phone, tablet, or other device you use to access the products & services. This may include your IP address (or proxy server), device and application identification numbers, browser type, hardware model, operating system, and system configuration information.
• Location Data: Information about your device's location, which can be either precise or imprecise, depending on your device settings and the access granted above. You can opt out of allowing us to collect this information at the device level.

2. How We Use Your Information

We use the collected data to:

• Provide and improve the app’s functionality.
• Personalize the user experience.
• Send service-related notifications.
• Ensure app performance and security.
• To save or protect an individual's vital interest: We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.

We do not sell, rent, or trade your personal information with third parties.

3. Legal Bases for Processing (EEA and UK GDPR)

For users in the EEA and UK, we rely on the following legal bases to process your personal information:

• Consent: We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
• Legal Obligations: We may process your information where we believe it is necessary for compliance with our legal obligations (e.g., to cooperate with law enforcement).
• Vital Interests: We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

4. Data Sharing and Security

Data Sharing

We may share limited information only when:

• Required by law or government authorities.
• Necessary to provide app features (e.g., via trusted third-party APIs).
• You give explicit consent.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• When we use Google Maps Platform APIs: We may share your information with certain Google Maps Platform APIs for location-based services.

Data Security

We use industry-standard encryption and security practices to protect your data. While we take all reasonable steps to safeguard your information, no online transmission is completely secure.

5. Cookies and Similar Technologies

We may use cookies to access or store information, particularly in relation to any associated web services or to manage your session. Specific information about how we use and how you can refuse certain cookies will be set out in our Cookie Notice (if applicable, or within your in-app settings).

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features of our products & services.

6. How Long We Keep Your Information

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Information from Minors

We do not knowingly solicit data from or market to children under 18 years of age. By using the products & services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the products & services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@glueple.com.

8. Your Choices and Privacy Rights

You have the following rights and choices regarding your data:

• Device Controls: You can deny or revoke permissions (though it may limit certain features) and disable location or notifications at any time from your device’s settings.
• Data Rights: You have the right to request access to the personal information we collect from you, change that information, or delete it. You can request deletion of your personal data by contacting us.
• EEA and UK Rights: If you are located in the EEA or UK, you may have rights including (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) to data portability. You can make such a request by contacting us.
• Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us.
• Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by replying 'STOP' or 'UNSUBSCRIBE' to the SMS messages that we send (if applicable), or by contacting us. We may still send you service-related messages necessary for account administration.

We will consider and act upon any request in accordance with applicable data protection laws. If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

9. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate. As no uniform technology standard for recognizing and implementing DNT signals has been finalized, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated 'Last updated' date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. Your continued use of Glueple after any changes means you accept the revised policy. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

📧 Email: info@glueple.com

📱 App Name: Glueple